Privacy Policy
1. Scope of Application
This Privacy Policy applies to Intequra Enterprise Solutions and its wholly-owned digital ventures, including SilaSend, PramanaID, SalesInTouch, RawiShala, and Ping2buy. It outlines how we collect, use, process, and protect your personal and corporate information across our websites, consulting services, and SaaS platforms.
2. Information We Collect
We collect information to provide effective consulting services, operate our software platforms, and process recruitment applications. The data we collect includes:
- Contact Information: Name, corporate email address, phone number, and company name submitted via inquiry forms or portals.
- System Telemetry & Architecture Data: Technical ecosystem parameters, middleware configurations, and infrastructure logs provided by you during diagnostic assessments.
- Recruitment Data: Resumes, employment history, LinkedIn profiles, and application records submitted via our Careers portal.
- Device & Usage Data: IP addresses, browser types, and interaction metadata automatically collected when visiting our web properties.
3. How We Use Your Data
We process the collected data for the following standard business purposes:
- To deliver enterprise consulting services, perform architectural diagnostics, and fulfill Statements of Work (SOW).
- To operate, maintain, and provision access to our proprietary SaaS platforms.
- To process employment applications and manage recruitment pipelines.
- To send administrative notifications, security alerts, and requested marketing communications (such as newsletters and insight briefs).
- To comply with binding legal obligations and enforce our Terms of Service.
5. Third-Party Services & Disclosures
Intequra does not sell or rent personal or corporate data. We may share information with trusted third parties strictly under the following conditions:
- Infrastructure Providers: Secure cloud hosting partners (e.g., AWS, Azure, Google Cloud) bound by strict Data Processing Agreements (DPAs).
- Analytics & Communications: Services such as Google Analytics, LinkedIn, and secure email dispatch platforms used to manage our operations and outreach.
- Legal Compliance: To comply with legal mandates, valid subpoenas, or authorized regulatory requests within our operational jurisdictions.
6. Data Security & Regional Sovereignty
We implement robust, enterprise-grade security measures to protect your data against unauthorized access or alteration.
- Encryption: Data is encrypted both in transit (TLS 1.2+) and at rest.
- Access Controls: We employ least-privilege access principles and strict role-based authentications for all internal engineering staff.
- Regional Compliance: In accordance with the UAE Personal Data Protection Law and Saudi Arabia’s PDPL, data processed within the GCC corridor stays strictly within localized cloud nodes to ensure regional data sovereignty.
7. Data Retention
We retain your personal and corporate information only as long as necessary to fulfill the purposes outlined in this policy. Diagnostic parameters and system logs are securely erased upon the completion of a consulting engagement unless required for ongoing support agreements. Candidate recruitment data is securely retained for future opportunities unless a deletion request is initiated.
8. User Rights
Depending on your jurisdiction, you maintain the following rights regarding your personal and corporate data:
- Access & Export: The right to request a copy of the data we currently hold about you.
- Correction: The right to mandate the correction of inaccurate or incomplete records.
- Deletion: The right to request the erasure of your data ("right to be forgotten"), subject to contractual or legal retention requirements.
- Withdraw Consent: The right to opt out of marketing communications or withdraw previously granted processing consent.
9. Contact Information
For inquiries regarding this Privacy Policy, data deletion requests, or to exercise your user rights, please contact our Data Protection Office:
Email: governance@intequra.com
Address: Intequra Enterprise Solutions, Dubai, United Arab Emirates
Response Time: We endeavor to respond to all authenticated privacy inquiries within 48 hours.